Frequently Asked Questions - Shipping
Q- If I want to sell only to specific customers (for example,
Canadian residents), how can I do it?
A- You have to choose Canada in the country list in the
shipping module. You can also indicate on your home page that your
products are for sale only to Canadian customers.
Q- If I am a Canadian merchant and I want to
use Canada Post's eParcel© module, how should I
A- First off, if you sell only services, it will be
impossible for you to use this module. You must be selling tangible
products in your store.
Here are the steps to follow:
- Go to your store management area and choose the Shipping
- Check Your eParcel© Account to indicate that you
have chosen the eParcel© module.
- Click on the Fill-out Shipping Agreement link, and
complete the entire on-line form to open your Canada Post
shipping account (wait for approval before going to step 4).
- Finally, click on the Update Shipping Profile link to
indicate the dimensions of your shipping boxes, your eParcel
pick-up times, and your handling fees. You should use the Implementation
Guide, which will provide you with instructions and
helpful hints on how to customize your shipping profile.
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