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Frequently Asked Questions - Shopping Cart

Q- What is the Shopping Cart option?

A- The Shopping Cart option of ClicShop© lets the webmaster convert any existing website into a secure on-line store. This interface is simple and convenient for anyone who already has a web page and is able to integrate the necessary HTML code. The Shopping Cart option of ClicShop© is bilingual and handles many currencies; it is mostly used by merchants from Canada, France, Europe, and others countries.


Q- I have a web site; can I import it into a ClicShop© store?

A- Yes, here are the steps to follow:

  1. You choose the "Shopping Cart" option.
  2. Create a catalogue with your own products in the store management area. 
  3. Each product generates HTML code that you have to paste into the existing code of your web site. 

This allows you to keep your existing website’s appearance and lets customers shop directly on your site.


Q- If I have to modify or remove a product in my store, how should I proceed?

A- Here is the way to proceed. It is best to follow the instructions exactly in the order listed below to avoid any mistakes.

  1. Erase the "HTML" code of the product you wish to modify in your site.
  2. Enter the Store Management area (using your ClicShop© username and password).
  3. You click on the tab HTML Generator tab and make your changes.
  4. You copy the new HTML code.
  5. You paste the new HTML code in your site.


Q- I have a Shopping Cart and I want to get a ClicShop© store instead. Is it possible?

A- Yes, but you should deactivate the Shopping Cart option and start a new boutique with the Complete Store option. You will have to redo your catalogue (in the Store section), insert the pictures of your products, choose your payment methods, and configure your shipping options. Then, you can activate your store.


Q- If someone else created my web site, can I insert a store in it?

A- Your webmaster will be able to do it. If your webmaster can’t install it, then we can install a ClicShop© store into your web site (or recommend someone that could help). For further information, contact us!


Q- If I need help, who can I contact?

A- You can contact a representative on-line by clicking on the Live Assistance tab in the management interface of your store or by clicking on the Chat link on our Website. If you prefer direct contact, call our customer service at (514) 875-0365.

You can also look up details about our products and services on our website.


 Q- Do you have some examples of ClicShop© stores?

A- Here is an example of a store called The Toy Store!

Here is the same store using the Shopping Cart option.


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