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About Touchlink

Touchlink is a Canadian firm (distinct from which has developed an on-line secure, real-time credit card processing system for Canadian and American Internet merchants. This system can be used by Canadian and American merchants who already have an existing merchant account with a bank. If you do not have a merchant account, you should open one in a bank of your choice. Do not forget that your bank will ask for a security deposit.

Touchlink accepts Canadian currency for most merchant accounts. However, American currency is accepted only for merchants who have a Royal Bank merchant account.

With Touchlink, you can accept the following:

  • Visa
  • MasterCard
  • American Express
  • Diner's Club - En route

Merchant account

Here is the list of bank merchant account accepted by Touchlink (you should already have a merchant account allowing you to accept orders without signature):

  • Bank of Nova Scotia
  • Royal Bank
  • CIBC
  • Toronto Dominion Bank
  • Bank of Montreal
  • Canada Trust
  • Caisse Populaire Desjardins
  • National Bank


Here is an outline of the installation fees to be paid if you choose to use Touchlink. It is important to note that Touchlink services are not included in the ClicShop© or eParcel© packages. Furthermore, is in no way responsible for any changes in the pricing of Touchlink services.

  • One time setup fee: $750.00 CAN
  • Monthly administration fee: $50.00 CAN (includes 100 approved transactions)
  • Each transaction after 100: $0.50 CAN

*Applicable provincial and federal taxes.

Steps to Follow

First, you should already have a merchant account. If not, you should open one at your bank (they will ask for a security deposit). Then, proceed as follows:

1- Apply for Touchlink at our customer service department by phone at (514) 875-0365 or by email at

2- We will send you a form to complete and sign. Fax it back to at (514) 875-0571.

3- It will take about three weeks for to process your application (including installation of Touchlink on your ClicShop© or eParcel© store). We shall notify you once the installation is completed.

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